Privacy Policy
Last updated: May 22, 2026
Introduction
G-Hawk Painting Ltd. ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our professional painting services.
We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information You Provide
When you contact us for an estimate, submit a form on our website, or engage our painting services, we may collect:
- Contact information: Name, email address, phone number
- Property details: Address and location of the project for on-site estimates
- Project information: Description of painting services requested, scope of work, photos of areas to be painted
- Communication records: Messages, emails, and notes from phone calls related to your project
Information Collected Automatically
When you browse our website, we may automatically collect:
- Device information: Browser type, operating system, screen resolution
- Usage data: Pages visited, time spent on pages, referral source
- IP address: Used for general geographic location and security purposes
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide accurate estimates, schedule projects, and deliver professional painting services.
Communication
To respond to your inquiries, provide project updates, and follow up on completed work.
Business Operations
For internal record-keeping, invoicing, scheduling, and quality assurance purposes.
Website Improvement
To analyze how visitors use our website so we can improve content and user experience.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site.
Types of Cookies We May Use
- Essential cookies: Required for the website to function properly (e.g., navigation, form submissions).
- Analytics cookies: Help us understand website traffic and visitor behavior through tools like Google Analytics.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Trusted third-party tools we use to operate our business (e.g., email services, scheduling software, website hosting). These providers are contractually obligated to protect your data.
- Legal requirements: When required by law, court order, or governmental regulation.
- Business protection: To protect the rights, property, or safety of G-Hawk Painting Ltd., our clients, or others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Our security practices include:
- Secure hosting with encrypted data transmission (HTTPS/SSL)
- Limited access to personal data on a need-to-know basis
- Regular review of data collection and storage practices
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for warranty and quality assurance purposes. You may request deletion of your personal data at any time by contacting us.
Your Rights
Under Canadian privacy legislation (PIPEDA and PIPA), you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request that we update or correct inaccurate personal information.
Right to Deletion
Request that we delete your personal information, subject to legal obligations.
Right to Withdraw Consent
Withdraw your consent for us to use your information at any time.
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Third-Party Links
Our website may contain links to third-party websites or services (e.g., social media profiles, review platforms). We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: